Magnolia Dallas
Frequently Asked Questions
Q: What are the check-in and check-out times?
A: Check-in time is 4pm. Check-out time is 11am. Early check-in is by request only and not guaranteed. Late check-out must be coordinated with the hotel if it is available. Guests must be at least 21 years old to check into a hotel.
Q: What is your cancellation and refund policy?
A: Cancellations must be made before the cancellation deadline to avoid a charge of one night’s room and tax fees. An early departure fee of one nights room & tax will be charged if guests check out prior to their departure date. Policies can vary for specials, packages, and prepaid reservations. Please review the booking description of your reservation.
Q: Do you offer free Wi-Fi?
A: Yes, Magnolia Dallas Downtown offers complimentary high-speed Internet access.
Q: Is parking available?
A: Yes, Magnolia Dallas Downtown offers Parking for Day Meetings (fee) and Overnight Valet Parking for $45 per night.
Q: Are pets allowed at the hotel?
A: Non-refundable pet fee of $55 (plus tax) per night.
Q: What dining options are available on-site or nearby?
A: At present, all food and beverage services are temporarily unavailable. However, we would be delighted to provide recommendations for nearby restaurants to enhance your dining experience.
Q: Do you have a fitness center?
A: Magnolia Dallas Downtown has a fitness center. Including stationary bikes and treadmills lined up, equipped with screens.
Q: What accessibility features does the hotel offer?
A: Magnolia Dallas Downtown has many accessibility features including rooms, bathrooms, and meeting rooms.
Q: Is housekeeping offered daily?
A: Magnolia Dallas Downtown offers daily housekeeping services for their guests.
Q: How far is the hotel from key attractions or downtown?
A: Magnolia Dallas Downtown is just steps away from the Dallas Convention Center and The Dallas World Aquarium to world-class shopping, dining, and so much more—adventure is right outside our doors.
Q: Is smoking allowed?
A: All guest rooms, suites and public areas are non-smoking.
Q: Can I store luggage before check-in or after check-out?
A: Yes, Magnolia Dallas Downtown offers complimentary luggage storage before check-in or after check-out.
Q: What forms of payment are accepted?
A: A credit card is required at the time of booking to guarantee the room. All hotels require a one-day deposit at time of booking.