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Everything You Need To Know

Frequently Asked Questions

Consider this your go-to guide for staying at Magnolia Hotel Denver. From parking and policies to amenities and local tips, we’ve covered the essentials so you can settle in and enjoy the experience. If you have additional questions, please give us a call at 303.607.9000—our team is happy to help.

Reservations & Check-In

  • What are the check-in and check-out times?

    Check-in begins at 4 pm and check-out is at 11 am. Early check-in is available by request and subject to availability — it is not guaranteed. Late check-out may be arranged directly with the hotel, based on availability. Guests must be at least 21 years of age to check in. Complimentary luggage storage is available both before check-in and after check-out.

  • What is your cancellation and refund policy?

    Cancellations must be made before the cancellation deadline to avoid a charge of one night's room and tax. An early departure fee of one night's room and tax will also be charged if you check out prior to your reserved departure date. Policies may vary for special offers, packages, and prepaid reservations. Please review the booking description of your specific reservation for full details.

  • What forms of payment are accepted?

    A valid credit card is required at the time of booking to guarantee your reservation, as well as at check-in.

    Please note that deposit requirements vary by rate plan; some reservations may require a one-night deposit at the time of booking.

  • Can I store luggage before check-in or after check-out?

    Yes, Magnolia Hotel Denver is pleased to offer complimentary luggage storage before check-in and after check-out. Explore Denver at your own pace without the burden of your bags.

Business Travel

  • Do you offer corporate or group rates for business travelers?

    Yes. Magnolia Hotel Denver offers special corporate rates for companies and business travelers. Whether you're booking for an individual road warrior or an entire team attending a conference, our sales team can customize a solution that fits your needs and budget.

    Connect with our Sales Team

    For group blocks, extended-stay pricing, or negotiated corporate accounts, reach out to our dedicated sales team to discuss your requirements, at 303.607.0900 or email us at team.den.sales@magnoliahotels.com.

  • Is the hotel well-located for business travelers and convention attendees?

    Magnolia Hotel Denver's location is ideal for business travel. We are within walking distance of the Colorado Convention Center, one of Denver's premier event destinations, as well as the 16th Street Mall and the Denver Center for the Performing Arts, making us a top choice for conference and event attendees.

    Denver International Airport is approximately 25 miles away, about a 30–35 minute drive.

  • Is there a business center on property?

    Yes. Magnolia Hotel Denver offers convenient, 24-hour access to two self-service kiosks for your business needs. Whether you need to print documents or take care of quick tasks, these stations provide an easy and efficient way to stay productive during your stay.

  • Is Wi-Fi available for business use?

    Yes. Magnolia Hotel Denver offers complimentary standard wireless internet access throughout the property. For guests with high-bandwidth needs (i.e., video conferencing, large file transfers, or intensive remote work) an upgraded premium service is available for purchase.

  • Do you offer special discounts for AAA members or extended stays?

    Yes, Magnolia Hotel Denver offers a range of special offers designed for every type of guest, including extended-stay packages and member discounts. Our goal is to ensure each stay is both exceptional and exceptional value. Learn More >

Loyalty & Rewards

  • Does Magnolia Hotel Denver participate in Marriott Bonvoy?

    Yes! Magnolia Hotel Denver is proud to be part of the Marriott Bonvoy loyalty program. Members earn points on every eligible stay, which can be redeemed for free nights, travel experiences, and exclusive member benefits across Marriott's global portfolio of over 30 brands.

    Marriott Bonvoy Member Benefits at Magnolia Denver

    Earn points on room rates, dining, and eligible charges · Enjoy member rates at booking · Elite members receive priority benefits including enhanced room upgrades (subject to availability) and late checkout.

  • How do I ensure my Bonvoy points are credited to my stay?

    To ensure your Marriott Bonvoy points are credited, provide your Bonvoy member number at the time of booking or during check-in. Booking directly through Marriott.com or the Marriott Bonvoy app also guarantees your points are automatically applied. If points are missing after checkout, you can submit a missing stay claim through the Marriott Bonvoy website or contact the Front Desk during your stay.

Amenities & On-Site Experiences

  • What dining options are available?

    Indulge in great food, good company, and the unmistakable charm of downtown Denver at—Magnolia Hotel Denver's signature on-site dining experience. Harry's serves American cuisine and craft cocktails and is open 7 days a week from 6:30 am to 11 pm, with extended hours on Fridays and Saturdays.

  • Is there a fitness center?

    Yes, our 24-hour fitness center is available to all guests throughout their stay. The facility is equipped with cardio machines, free weights, and two Peloton bikes—everything you need to maintain your routine while on the road.

  • Is parking available at the hotel?

    Yes. Magnolia Hotel Denver offers both Overnight Valet Parking ($67/night) and Day Valet Parking ($32/day). Our team will take care of your vehicle so you can focus on your stay.

    Please note that due to garage limitations, vehicle size restrictions apply: maximum length of 18 feet, width of 8 feet, and height of 7 feet. If your vehicle exceeds these dimensions, our team is happy to recommend nearby parking options.

  • What accessibility features does the hotel offer?

    Magnolia Hotel Denver is committed to providing an accessible experience for all guests. The hotel offers a range of accessibility features across guest rooms, bathrooms, and meeting spaces. Please contact the hotel directly at 303.607.9000 for specific accommodation needs. Learn More >

  • Is daily housekeeping provided?

    Yes. Magnolia Hotel Denver provides daily housekeeping service for all guests, ensuring your room is refreshed and ready for your return each day.

Hotel Policies

  • Are pets allowed?

    Absolutely, we welcome the furry and four-legged! All sizes and breeds are welcome, and no deposit is required. Pets must be registered with the Front Desk. Owners are responsible for any damages. A maximum of 2 pets per room is permitted.

  • Is the hotel smoke-free?

    Yes. All guest rooms, suites, and public areas at Magnolia Hotel Denver are non-smoking.

Location & Top Attractions

  • Where is Magnolia Hotel Denver located, and what's nearby?

    Magnolia Hotel Denver is centrally located at 818 17th Street, Denver, CO 80202, on the historic 17th Street corridor once known as the 'Wall Street of the West.' Our downtown location puts you within easy walking distance of the city's most iconic destinations.

    Steps from the 16th Street Mall

    Denver's beloved pedestrian promenade, lined with restaurants, shops, and entertainment—with a free RTD MallRide shuttle running the full length.

    Walking Distance to the Colorado Convention Center

    One of Denver's premier event venues, ideal for conference and convention attendees.

    Close to Coors Field, Ball Arena & Empower Field at Mile High

    Catch a Rockies game, a Nuggets or Avalanche game, or a Broncos game, all within easy reach of the hotel.

    Near Union Station & LoDo

    Denver's vibrant Lower Downtown district, home to Union Station, dozens of acclaimed restaurants, breweries, and nightlife venues.

  • How do I get to the hotel?

    Magnolia Hotel Denver is located at 818 17th Street, Denver, CO 80202, in the heart of downtown. Denver International Airport (DEN) is the sole major airport serving the city, located approximately 25 miles from the hotel.

    From Denver International Airport (DEN) — approx. 25 miles, 30–35 min by car

    Take I-70 West toward downtown Denver. Take Exit 212B for I-25 South, then exit at 20th Street and head east toward 17th Street. The hotel is located at 17th Street between Champa and Stout Streets. Rideshare (Uber/Lyft) pickup is available on Level 5 of the Jeppesen Terminal. Expect approximately 30–35 minutes depending on traffic.

    By RTD A Line Train — approx. 37 minutes, $10 one-way

    The most convenient and affordable way from the airport. Board the RTD A Line commuter train at the DEN Transit Center (Level 1, next to the Westin Hotel). The train runs every 15 minutes during peak hours and arrives at Denver Union Station in approximately 37 minutes. From Union Station, the hotel is a short 10-minute walk down 17th Street, or hop on the free RTD 16th Street MallRide shuttle to get close. Visit rtd-denver.com to plan your trip.

  • What are the top attractions near the hotel?

    Denver offers a wealth of culture, sports, and outdoor adventure, and Magnolia Hotel Denver puts you at the center of it all. Top nearby attractions include: