Magnolia Houston
Frequently Asked Questions
Q: What are the check-in and check-out times?
A: Check-in time is 4pm. Check-out time is 11am. Early check-in is by request only and not guaranteed. Late check-out must be coordinated with the hotel if it is available. Guests must be at least 21 years old to check into a hotel.
Q: What is your cancellation and refund policy?
A: Cancellations must be made before the cancellation deadline to avoid a charge of one night’s room and tax fees. An early departure fee of one nights room & tax will be charged if guests check out prior to their departure date. Policies can vary for specials, packages, and prepaid reservations. Please review the booking description of your reservation.
Q: Do you offer free Wi-Fi?
A: Yes, Magnolia Hotel Houston offers complimentary standard wireless internet access, and premium service available for purchase (fee)
Q: Is parking available?
A: Yes, Magnolia Hotel Houston offers Overnight Valet Parking for an additional fee.
Q: Are pets allowed at the hotel?
A: We welcome the furry and four-legged; all sizes and breeds. No deposit required.
Q: What dining options are available on-site or nearby?
A: Visit Magnolia Houston’s signature restaurant, The Dispatch, during your stay. The Dispatch is a dining experience not to be missed.
Q: Do you have a fitness center?
A: Magnolia Hotel Houston has a 24-hour fitness center. Equipped with premium Lifetime Fitness machines—ellipticals, exercise bikes, treadmills, a cable strength trainer, and free weights.
Q: What accessibility features does the hotel offer?
A: Magnolia Hotel Houston has many accessibility features including rooms, bathrooms, and meeting rooms.
Q: Is housekeeping offered daily?
A: Magnolia Hotel Houston offers daily housekeeping services for their guests.
Q: Do you offer special discounts for AAA or extended stays?
A: Yes, Magnolia Hotel Houston has many special offers that allows our guests to indulge in unparalleled luxury ensuring a memorable stay for each of our guests.
Q: How far is the hotel from key attractions or downtown?
A: Magnolia Hotel Houston is just minutes from William P. Hobby and George Bush Intercontinental airports, and only blocks from the George R. Brown Convention Center and Minute Maid Park, our location ensures you’re always close to the action.
Q: Is smoking allowed?
A: All guest rooms, suites and public areas are non-smoking.
Q: Can I store luggage before check-in or after check-out?
A: Yes, Magnolia Hotel Houston offers complimentary luggage storage before check-in or after check-out.
Q: What forms of payment are accepted?
A: A credit card is required at the time of booking to guarantee the room. All hotels require a one-day deposit at time of booking.