Magnolia St. Louis
Frequently Asked Questions
Q: What are the check-in and check-out times?
A: Check-in time is 4pm. Check-out time is 11am. Early check-in is by request only and not guaranteed. Late check-out must be coordinated with the hotel if it is available. Guests must be at least 21 years old to check into a hotel.
Q: What is your cancellation and refund policy?
A: Cancellations must be made before the cancellation deadline to avoid a charge of one night’s room and tax fees. An early departure fee of one nights room & tax will be charged if guests check out prior to their departure date. Policies can vary for specials, packages, and prepaid reservations. Please review the booking description of your reservation.
Q: Do you offer free Wi-Fi?
A: Yes, Magnolia St. Louis offers complimentary high-speed wireless internet to keep you connected.
Q: Is parking available?
A: Yes, Magnolia St. Louis offers Overnight Valet Parking for your convenience (fees apply)
Q: Are pets allowed at the hotel?
A: We welcome the furry and four-legged; all sizes and breeds. No deposit required.
Q: What dining options are available on-site or nearby?
A: Visit Magnolia St. Louis' signature restaurant Robie's, offering a sophisticated dining experience and curated breakfast, lunch, and dinner menus of American favorites and local classics.
Q: Do you have a fitness center?
A: Magnolia St. Louis has a 24-hour fitness center. Perched on the 18th floor with stunning views fully equipped with state-of-the-art treadmills, ellipticals, stationary bikes, and a free weights section.
Q: What accessibility features does the hotel offer?
A: Magnolia St. Louis has many accessibility features including rooms, bathrooms, and meeting rooms.
Q: Is housekeeping offered daily?
A: Magnolia St. Louis offers daily housekeeping services for their guests.
Q: Do you offer special discounts for AAA or extended stays?
A: Yes, Magnolia St. Louis has many special offers that allows our guests to indulge in unparalleled luxury ensuring a memorable stay for each of our guests.
Q: How far is the hotel from key attractions or downtown?
A: Magnolia St. Louis is just minutes from St. Louis Lambert International Airport, you’ll find even more treasures nearby, including the Missouri Botanical Garden, the world-renowned St. Louis Zoo, the awe-inspiring Cathedral Basilica of Saint Louis, and the whimsical City Museum.
Q: Is smoking allowed?
A: All guest rooms, suites and public areas are non-smoking.
Q: Can I store luggage before check-in or after check-out?
A: Yes, Magnolia St. Louis offers complimentary luggage storage before check-in or after check-out.
Q: What forms of payment are accepted?
A: A credit card is required at the time of booking to guarantee the room. All hotels require a one-day deposit at time of booking.