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Your Guide To A Seamless Stay In St. Louis

Frequently Asked Questions

From arrival details to amenities and hotel policies, we’ve gathered answers to our most frequently asked questions, all in one place. Whether you’re planning ahead or already on your way, our team is here to make your stay at Magnolia Hotel St. Louis effortless. If you don’t see what you’re looking for, please give us a call at 314.436.9000—we’re happy to assist.

Reservations & Check-In

  • What are the check-in and check-out times?

    Check-in begins at 4 pm and check-out is at 11 am. Early check-in is available by request and subject to availability, it is not guaranteed. Late check-out may be arranged directly with the hotel, based on availability. Guests must be at least 21 years of age to check in. Complimentary luggage storage is available both before check-in and after check-out.

  • What is your cancellation and refund policy?

    Cancellations must be made before the cancellation deadline to avoid a charge of one night's room and tax. An early departure fee of one night's room and tax will also be charged if you check out prior to your reserved departure date. Policies may vary for special offers, packages, and prepaid reservations. Please review the booking description of your specific reservation for full details.

  • What forms of payment are accepted?

    A valid credit card is required at the time of booking to guarantee your reservation. All reservations require a one-night deposit at the time of booking.

  • Can I store luggage before check-in or after check-out?

    Yes, Magnolia Hotel St. Louis is pleased to offer complimentary luggage storage before check-in and after check-out. Explore St. Louis at your own pace without the burden of your bags.

Business Travel

Loyalty & Rewards

  • Does Magnolia Hotel St. Louis participate in Marriott Bonvoy?

    Yes! Magnolia Hotel St. Louis is proud to be part of the Marriott Bonvoy loyalty program. Members earn points on every eligible stay, which can be redeemed for free nights, travel experiences, and exclusive member benefits across Marriott's global portfolio of over 30 brands.

    Marriott Bonvoy Member Benefits at Magnolia St. Louis

    Earn points on room rates, dining, and eligible charges · Enjoy member rates at booking · Elite members receive priority benefits including enhanced room upgrades (subject to availability) and late checkout.

  • How do I ensure my Bonvoy points are credited to my stay?

    To ensure your Marriott Bonvoy points are credited, provide your Bonvoy member number at the time of booking or during check-in. Booking directly through Marriott.com or the Marriott Bonvoy app also guarantees your points are automatically applied. If points are missing after checkout, you can submit a missing stay claim through the Marriott Bonvoy website or contact the front desk during your stay.

Amenities & On-Site Experiences

  • What dining options are available?

    Visit Robie's, Magnolia Hotel St. Louis's signature on-site restaurant, for a sophisticated and welcoming dining experience. Robie's serves contemporary American cuisine made with locally sourced ingredients, with curated menus for breakfast, lunch, and dinner. Whether you're starting your morning or winding down with craft cocktails, Robie's is the perfect place to connect with the vibrant culinary spirit of downtown St. Louis.

  • Is there a fitness center?

    Yes, our 24-hour fitness center is perched on the 18th floor with stunning views of downtown St. Louis. The facility is fully equipped with state-of-the-art treadmills, ellipticals, stationary bikes, and a free weights section — everything you need to maintain your routine while on the road.

  • Is parking available at the hotel?

    Yes. Magnolia Hotel St. Louis offers two parking options for your convenience. Overnight valet parking is available at $55 per day. Self-parking is also available at $40 per day (plus tax) at the Schnucks garage on Olive and 9th Street, with in-and-out privileges throughout your stay.

  • What accessibility features does the hotel offer?

    Magnolia Hotel St. Louis is committed to providing an accessible experience for all guests. The hotel offers a range of accessibility features across guest rooms, bathrooms, and meeting spaces. Please contact the hotel directly at 314.436.9000 for specific accommodation needs. Learn More >

  • Is daily housekeeping provided?

    Yes. Magnolia Hotel St. Louis provides daily housekeeping service for all guests, ensuring your room is refreshed and ready for your return each day.

Hotel Policies

  • Are pets allowed?

    Absolutely, we welcome the furry and four-legged! All sizes and breeds are welcome. There is no pet deposit or pet fee, ever. Pets must be registered with the Front Desk upon check-in. Owners are responsible for any damages.

  • Is the hotel smoke-free?

    Yes. All guest rooms, suites, and public areas at Magnolia Hotel St. Louis are non-smoking.

Location & Top Attractions

  • Where is Magnolia Hotel St. Louis located, and what's nearby?

    Magnolia Hotel St. Louis is located at 421 North 8th Street, St. Louis, MO 63101 — in the heart of downtown, steps from the Gateway Arch National Park and America's Center Convention Complex. Originally opened in 1925 as the iconic Mayfair Hotel, our landmark building puts you perfectly positioned for both work and exploration.

    One Block from America's Center Convention Complex

    St. Louis's premier convention and events destination — ideal for conference attendees, trade show participants, and corporate event guests.

    Steps from the Gateway Arch National Park & Busch Stadium

    Two of St. Louis's most iconic landmarks are right at your doorstep, along with Ballpark Village and the surrounding entertainment district.

  • How do I get to the hotel?

    Magnolia Hotel St. Louis is located at 421 North 8th Street, St. Louis, MO 63101, in the heart of downtown. St. Louis Lambert International Airport (STL) is the primary airport serving the city, located approximately 14 miles northwest of the hotel.

    From St. Louis Lambert International Airport (STL) — approx. 14 miles, 18 mins by car

    Take I-70 East toward downtown St. Louis. Take Exit 247A for 14th Street and head south. Turn left on Washington Avenue or follow signs toward 8th Street. The hotel is located at the corner of 8th Street and St. Charles Street. Rideshare (Uber/Lyft) pickup at Terminal 1 is near Exit Door 6 on the Ticketing Level; at Terminal 2, near Exit Door 15. Expect approximately 25–30 minutes depending on traffic.

    By MetroLink Light Rail — approx. 35 minutes

    MetroLink is a convenient and affordable option from the airport. Board the Red Line at either the Lambert Terminal 1 or Lambert Terminal 2 MetroLink stations (located inside each terminal). Ride toward downtown and exit at the Convention Center station or Laclede's Landing station — both are within a short walk of the hotel. Trains run 7 days a week from before 5 am to approximately 1 am. Visit metrostlouis.org or call Metro Transit at 314.231.2345 to plan your trip.

  • What are the top attractions near the hotel?

    St. Louis offers iconic history, world-class sports, and one-of-a-kind experiences — and Magnolia Hotel St. Louis puts you at the center of it all. Top nearby attractions include: